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Recruitment Information | Enterprise Service

Conditions of Service

Established in 1999, the mission of 51job.com is to provide job seekers with a simple yet powerful way to search for new career development opportunities. At the same time, 51job.com is committed to helping employers identify and recruit qualified candidates into their organizations.

51job.com is a leader in the online recruitment market today. We provide the following services:

Job Seeker Services

Corporate Member Services

"eHire" - An ASP system providing recruitment solutions

Along with the development of the Internet, more and more enterprises recruit online. The need for technology support and applications have risen as usage of online recruitment has increased. Through extensive research and collaboration with clients, 51job.com launched eHire, a web-based ASP system to service enterprise clients. The system offers the following features:

  • Job openings and requirements management system
    Allows HR professionals to construct a job requirement database that maps their own organizational structure. Future job postings will require only a few clicks to complete.
  • Job posting system
    Allows HR professionals to select the media for their advertisements and post their advertisements through the system. All this can be done in minutes!
  • Effective resume screening and response management
    User-friendly resume screening wizard lets HR professionals preset different screening criteria to minimize efforts spent on weeding out unsuitable candidates. Customized response letter to candidates are automatically generated based on the result of the screening (i.e. reject letter for candidates failing to meet job requirements, interview invites for promising candidates.)
  • Tailor-made recruiting flow management system
    HR professionals can even define their workflow with the system to reflect their internal recruitment processes. Resumes and other candidate information can be routed to different parties involved in the process, whether they are in one or multiple offices around the world.
  • Resume database access and search
    Utilizing the system's user-friendly search interface, HR professionals can easily search through 51job.com's extensive resume database to find and recruit candidates.
  • Others features
    CRP (Chinese resume parser): transform different kinds of electronic resumes into database format for processing and archiving;
    Resume subscription: periodically receive qualified resumes according to your preset criteria;
    Evaluation form: design different forms for recording candidates interview results;
    Multi-user management: designate relevant persons to be involved in the recruitment process and configure their access authority;
Our mission is to build the most effective and convenient recruiting service platform for our corporate clients and assist HR professionals to handle the ever-growing number of resumes with the lowest level of resources. For more information, visit ehire.51job.com.
Privacy Policy

Last update: November 8, 2018

    *www.51job.com (hereinafter referred to as "51Job," "we" or "us") always solemnly promises to protect the privacy of using the website of 51Job and all the APP products associated with it (hereinafter referred to as "51Job services") for the users (hereinafter referred to as "users" or "you"). We may collect and use information about you when you are using 51Job services.

    *This privacy policy is part of the agreement for 51Job services and applicable to all the 51Job services provided by us.

    Before using 51Job services, you must carefully read and fully understand this policy, and then use the related services after ensuring you have fully understood and accepted it. Once you begin or continue to use 51Job services, it means that you have fully understood and agreed to this policy.

1. Types of information collected by us

1.1 Information provided to us by you

    1.1.1 Information required for using 51Job

We will require you to provide the following personal information when you are using 51Job, and we will collect it. Such information is necessary to fully perform the services agreed between you and us, and it can also make us abide by the legal obligations. If you do not provide such information, we may be unable to provide all the services you need.

    * Account information. We may require you to provide your name, e-mail address, phone number, etc. when you register a 51Job account.

    * Resume information and service item information. We may require you to provide additional information for your access to certain functions (e.g., create your resume, send your resume, etc.) of 51Job, it may include some necessary content of your job status, residence, work experience and educational background.

    * Communication with employers in the recruitment management system of ehire.51job.com, (including resume sending, letters from HRs, etc.). When you are communicating with the employers, we will collect information about your communication behaviors and any information you select to provide.

    1.1.2 Information you select to provide

You can select to provide additional personal information to us, to achieve a better experience during using 51Job. Such additional information will be processed based on your voluntary consent.

    *Additional personal information. You can select to provide additional personal information as part of your resume (e.g., work experience, education, special skills, etc.). As determined in your account settings, such additional personal information will be shown as a part of your public pages, when you set the resume as public, or send your resume to the employers, when information will be made available to the employers (51Job provides three control privileges for your resume, and you can set them while filling in your resume). The three control privileges for your resume are: (i) Public to all. The professionals of 51Job and the employers having passed the review of 51Job will be permitted to search your resume in our resume library. If you hope to obtain the most comprehensive job hunting services -- position recommendation, interview invitation and job hunting techniques, etc., this will be more suitable for you; (ii) Public to 51Job. Only the professionals of 51Job or the certified headhunters are allowed to search your resume in our resume library. We will recommend high-quality positions for you according to your work experience. 51Job will also contact you irregularly to confirm your latest job intention and provide you with more career development opportunities conforming to your intention; (iii) Completely secret. You can fill in the resume on 51Job and search the positions and send your resume by yourself. Your personal information will not be searched by any person (including but not limited to the professionals of 51Job and the employers), and all the information will be confidential completely. But if you want to receive interview invitations or position recommendation, we recommend you to change this option and set up the resume as "public to all".

    * Other information. You can also select to provide other information to us when you are searching, updating or answering the survey, publishing content in the community forum, taking part in activities or using other functions of 51Job (in addition, 51Job provides forum and BBS, etc. for visitors. If you access these areas, any information published by you will be public. Your publishing comments and/or information in these areas are your individual behavior, it does not represent the standpoint of 51Job and 51Job will not undertake any responsibility for such individual opinions and behaviors).

1.2 Information we automatically collect when you are using 51Job services

When you are using 51Job services, we will automatically collect information about the services used by you and how to use the related services, including your personal information.

    1.2.1 Information about geographical location.

When you are using some functions of 51Job, we may collect your accurate or approximate location information, such information is determined according to your IP address or the GPS data of your mobile devices, so that we can provide better services for you. Most of the mobile devices allow you to control or disable the usage of location service by the APPs in the setup menu of the devices. We can still collect such information if your setting or device privilege enables this connection, even though you do not use the APP.

    1.2.2 Information usage.

We will collect your interaction information on 51Job, such as the pages or other contents you have viewed, the service items you have searched and your other activities on 51Job.

    1.2.3 Login data and device information.

Even though you do not create or log in to your 51Job account, when you access or use 51Job website, we also automatically collect the login data and device information. Such information includes but is not limited to: detailed information about your usage of 51Job (including the links to third-party APPs), IP address, access date and frequencies, hardware and software information, device information, device event information, the unique identifier, breakdown data, cookie data and the pages you have viewed or come across before or after using 51Job.

    1.2.4 Cookie and the similar techniques.

We use Cookie and similar techniques, such as web beacons, pixel and movable identifiers. With the help of Cookie, the website can save your preference and other data. We will not use Cookie for any purposes other than those in this policy. You can manage or delete Cookie according to your own preference; (i) You have the right to select to accept or reject Cookie. Under the condition that you do not reject Cookie, 51job.com will set or use Cookie on your computer, so that you can log in to or use the services or functions of the 51job.com platform depending on Cookie. Meanwhile, 51job.com will automatically receive and record the data on your browser, including but not limited to the IP address, data in the website Cookie and the record of pages you require for using; (ii) You can reject Cookie by modifying the setting of the browser. But if you select to reject Cookie, you may be unable to log in to or use services or functions of the 51job.com platform depending on Cookie; (iii) The relevant information obtained through Cookie set by 51job.com will be subject to this policy.

    *Web beacons and pixel tags. Besides Cookie, we also use web beacons, pixel tags and other similar techniques on the website. For example, the email we send to you may include the link to the URL of our website. If you click the link, we will trace the link to help us know about your product or service preference, and improve the client service. Web beacon is generally a transparent image embedded in the website or email. By the pixel label in email, we may know whether the email is read or not. If you do not wish that your activity is traced in this way, you may unsubscribe from our mail list.

    * We may also allow our business partners to use these tracking techniques on 51Job, or ask others to trace your behavior on our behalf, so as to provide better service and user experience. For example, we may allow companies that provide third party data statistics and analysis service to conduct data statistics and analysis of the personal data that is collected and accessed. For the companies, organizations and persons that share the personal information with us, we will sign a strict non-disclosure agreement with them and require them to deal with the personal information according to our instructions, under this privacy policy and any other related confidentiality and safety measures.

1.3 Information we collect through the third party

51Job may collect your information (including personal information) provided by other parties when they use the 51Job service, or gain information through other channels, which we will integrate with the information collected through 51Job service. We may not control, supervise or respond to any third party that provides your information about how to deal with your personal data. Any information provided to us that disclose your personal information may be directly sent to such third party.

    * Third party services. If you correlate your 51Job account to the third party service (such as WeChat) or log in on your 51Job account through the third party service, the related third party may send us your registration information and personal data in the service. Information varies by service, which is controlled by related services or authorized by you through the privacy setup of related services.

    * Other sources. To the extent permitted by applicable law, we may receive extra information from the third party service providers and/or partners, and integrate such information with your information that we have. We may receive your information through partners as well as your activity information inside and outside 51Job, or your experience and interaction information in the advertisement network of partners.

2. How we use the collected information

We use, store and deal with your information (about personal information) according to the "lawful, just and necessary" principle, so as to provide, understand, improve and develop 51Job, set up and maintain a trusted and safer environment and abide by our legal obligations. If it involves your personal information, we will conduct the de-identification treatment by technical means. The subject cannot be identified by the de-identified information. We have the right to use the de-identified information; and we will analyze and use the user database without disclosing your personal information.

2.1 Improve and develop 51Job, and provide better service for you.

    * Enable you to use 51Job and contact the employers through 51Job.

    * Operate, protect, improve and optimize 51Job, such as analysis and research.

    * Send you the service or support information, such as update of privacy terms, HR's letter, and activity notice.

    * Operate, protect, improve and optimize 51Job, provide individualized and customized experience for you (such as recommendation of related job postings). We will conduct behavior analysis according to your interaction with 51Job, your search and submission of resume, your personal information and job intention, and other content provided by you to 51Job.

2.2 Create and maintain a trusted and safer environment

    * Detect and prevent fraud, misuse, security events and other harmful activities.

    * Carry out safety investigation and risk evaluation.

    * Examine the database and other information source, including the background or policy investigation to the extent permitted by law and with your approval when necessary.

    * Comply with our legal obligations.

    * Execute our service clauses and other policies.

2.3 Provide personalized customization, evaluate and improve our advertisement and marketing

    * According to your preference, send the marketing content through short message, email, APP, WeChat, advertisements and other information you are interested in (including related information of 51Job, partner activity and service).

    * Provide personalized service to customize, evaluate and improve our advertisement.

    * Manage the recommendation plan, award, investigation, lucky draw, competition, or other activities or events sponsored or managed by 51Job or our third party business partners.

    * We will conduct behavior analysis according to information preference such as your job intention, search behavior (based on the resume information you provide to us, your interaction with 51Job, the information obtained from the third party, your search records and other records), so as to send related short messages, marketing, advertisement and other information you may be interested in.

    * In view of the fact that we have the legal benefit to carry out the marketing activity, provide the products or services you are interested in, we will deal with your personal information according to the purpose listed in this article.

3. We may share, transfer and publicize the disclosure information

3.1 After obtaining your express consent, we will share your personal information with other parties. For example: when you send the resume to the employers or you set your resume as "public", your resume information will be shared to the enterprise users (namely the employers), including all the content you include in the resume.

3.2 To facilitate our ability to provide services to you on the basis of related account, recommend information you are interested in or protect the personal and property safety of associated companies of 51job or other users or public from being damaged, your personal information may be shared with our associated companies.

3.3 To realize the purpose stated in this privacy policy, some of our services will be provided by us and our authorized partners. We will share your personal information for the legal, just, necessary, specific and definite purpose, and only share the personal information necessary for providing service, so as to provide better client service and user experience. Our partners must follow our data privacy and security requirement, and have no right to use the shared personal information for other purposes than the related product or service.

3.4 When the service providers of 51job have the case of merger, acquisition or bankruptcy liquidation, or other cases that involve merger, acquisition or bankruptcy liquidation, if that involves the transfer of personal information, we will require the new companies and organizations that hold your personal information to continue to follow this policy. Otherwise, we will require the company, organization and person to obtain authorization or consent from you again.

3.5 Special attention: in the following cases, there is no need to get your prior authorization or consent to share, transfer and disclose your personal information:

    3.5.1 According to the laws, regulations, orders of the court, requirements of supervising organizations, or under government action, supervision requirements or requests;

    3.5.2 To execute related service agreement or this policy, safeguard the social public benefit, protect the personal and property safety of the users, our clients, us or our associated companies, other users or employees, or other legal rights and benefits, reasonable and necessary uses;

    3.5.3 When 51job has reason to believe that it has completed compliance with related laws and regulations, or has coordinated with the government to fulfill the supervision obligations.

4. Your rights

4.1 Manage your information

You may access and update some of your information through your account setup. We encourage you to upgrade and revise your information so as to make it more accurate and efficient.

4.2 Update inaccurate or incomplete information

You have the right to require us to update your inaccurate or incomplete personal information (and the information that you cannot update personally in your 51Job.com account).

4.3 Data retention and deletion

Generally, we will only retain your personal information in the necessary time period when we fulfill the services promised between you and us, and comply with our legal obligations. If you do not wish us to use your information to provide 51Job service, you may require us to delete your personal information and close your 51Job service. Please be advised that if you apply to delete your personal information:

    * We may retain some of your personal information in accordance with our legal commercial use, such as fraud detection and prevention, and improvement of safety. For example, if we stop the 51Job service out of fraud or safety, we may retain some information of 51Job account, so as to prevent the user from creating a new 51Job account again.

    * To abide by our legal obligations, we may retain and use your personal information. For example, 51Job may retain some of your information for the purpose of taxation, legal reporting and audit obligation.

    * Even if your 51Job account is cancelled, the information that you share with others (such as the forum post) may still be public, but the information attributable to you may be deleted. In addition, some copies of your information (such as the registration record) may be retained in our database, but it will be distinguished from the personal identifier.

    * We will maintain 51Job service to prevent accidental or malicious damage and destruction, the residual copies of your personal information may not be deleted from our backup system within the limited time.

4.4 Cancel approval and process constraint

If you have agreed to allow 51Job to handle with your personal information, you may modify your account setup or request 51Job to cancel your approval at any time and also state which approval you wish to cancel. Please note that canceling your approval will not influence the legality of providing the activities according to the approval before it is cancelled.

    * Please understand that we may require you to verify your identity when you access, revise and delete related information, so as to ensure the account security. Meanwhile, due to technical restraints, legal or supervisory requirements, we may not satisfy all your requests, but we will reply to you within a reasonable time period.

5. Changes to this Privacy Policy

51Job retains the right to revise this Privacy Policy according to this stipulation at any time. If we change this Privacy Policy, we will post the changed Privacy Policy and update the "final update" date on the top of Privacy Policy. In view of the large number of 51Job users, if this policy is updated, we will notify you through the APP notice or release of the announcement on the official website of 51Job. To make sure you timely receive the notice, please notify us when your contact information is changed. If you do not agree to the changed Privacy Policy, you may cancel your account. If you do not cancel your account before the changed Privacy Policy takes effect, your continuous access or use of 51Job will be subject to the changed Privacy Policy.

6. Contact us

If you have any problem or opinion of the information processing method in this Privacy Policy or 51Job, you may send us email at any time: privacy@51job.com.

Terms of Use

A. All of the contents of this web site (www.51job.com) are protected under the copyright and intellectual property laws and regulations of the People's Republic of China and internationally. 51job, or the company, retains all rights to the contents of this web site. Members and visitors to the site may not copy or replicate, distribute or use any of the contents without obtaining prior written consent from the Company. Any unauthorized copying or replication, distribution and use of the contents is in violation of copyright and intellectual property laws of the People's Republic of China and internationally. Members and visitors are permitted to use the contents for non-commercial purposes if prior written consent is obtained from the Company and no alteration, modification or changes are made to the contents.

B. To seek permission to copy or replicate, distribute and use of the contents, please email your request to service@51job.com.

C. Members and visitors are forbidden to copy or replicate, adapt or use the HTML code used by the Company to generate its HTML pages. Furthermore, all of the contents found on this web site (www.51job.com), including text, graphic, logo, button, icons, software, database and other designs, are the exclusive property of the Company and under the copyright and intellectual property protection of the People's Republic of China and internationally. The copyright and intellectual property protection extends to the compilation (defined as the collection, arrangement and assembly) of the contents of the web site. Members and visitors to the site may not copy or replicate, distribute or use any of the contents without obtaining prior written consent from the Company.

The trademarks and logos of www.51job.com are the exclusive property of the Company. The trademarks and logos of advertisers and partners of the Company found on the web site are the property of advertisers and partners.

Legal Liabilities
The Company reserves the right to monitor the use of its web site by members and visitors to the site. The Company does not take responsibility, legal or otherwise, for information found on its web site that has been posted or provided by a third party. Job seekers that input and store their personal information at www.51job.com must take sole and complete legal responsibility for the accuracy and veracity of the information. Similarly, recruiting companies that post job openings at www.51job.com must take sole and complete legal responsibility for the accuracy and veracity of the information.

The Company does not make any guarantees or commitments as to the number and type of members and visitors that any particular job postings posted at its web site will generate. The Company is not legally liable for any of the contents found on links to and from other web sites.

Web Site Use
A. Specific Prohibited Use
The web site may only be used for lawful purposes by individuals seeking employment and employers seeking employees. Specifically, the Company also does not permit members and visitors to use the web site for any of the following purposes:
(1) Posting false, inaccurate, incomplete and misleading information on the resume. Posting any information that is not related to the resume, including but not limited to opinions and suggestions, notices, commercial advertisements or other contents unrelated to the job search and employment process;
(2) Competitors of the Company using the information found on the web site to obtain contact with employers using the web site to recruit employees;
(3) Unauthorized deletion, modification or any information posted or provided by other members and visitors (both individuals and business entities) to the web site;
(4) Unauthorized printing, copying or replication, distribution or use of any of the personal information of job seekers. Unauthorized printing, copying or replication, distribution or use of any of the business and recruitment information provided by recruiting companies. Without prior written consent, members and visitors of the web site are prohibited from contacting individuals and companies that have posted or provided information to the web site through the use of email, telephone, fax, or via post.

B. Web Site Security
Members are prohibited from violating or attempting to violate the security measures of the web site. These measures include but are not limited to:
(1) Unauthorized access to data or information through unauthorized servers and accounts;
(2) Unauthorized attempts to explore, test and exploit the weaknesses of the system and architecture of the web site or break down or cripple and penetrate the security measures of the web site;
(3) Attempts to interfere with the services provide by the web site to the user and on the Internet, including but not limited to: demand overload, "mail bomb" and other destructive methods, approaches and techniques;
(4) Distribution of promotional or solicitation materials, advertisements and other marketing information for products and services via email;
(5) False creation of TCP/IP data including name and partial name. Any acts or behavior that lead to system or network disruptions can be construed as unlawful and criminal activity and will be investigated by the Company with the relevant government authorities. The Company reserves the right to take legal actions against individuals or business entities found responsible for these disruptive acts and behavior.

C. General
The following acts will not be condoned:
(1) Any violation to existing laws and regulations;
(2) Any violation to third-party copyright or intellectual property rights; any attempts or acts to interfere or violate trade secrets, privacy and other rights;
(3) Any attempts or acts to use the web site to transmit, distribute, store information that is defamatory, slanderous, threatening or obscene.

Suspension and Termination of Use
Members and visitors found to have undertaken unlawful, unauthorized and prohibited usage of the contents of the web site will receive written notice from the Company to cease such usage. The Company also reserves the right to suspend or terminate the privilege to use or access the web site for members and visitors that have violated the Company's terms and conditions of use without giving prior written notice.

Other Terms
Aside from the privacy terms and options laid out by the web site, members and visitors of the web site acknowledge and agree that the Company is permitted to provide aggregated data on a no-name basis to third parties for employment and recruitment purposes. Unless ordered by government or judicial authorities, the Company will not provide information on members and visitors of the web site to any third party.

Members and visitors of the web site bear certain risks. The web site and its contents are provided on an "as is" basis without any kind of warranties, whether expressed or implied. The Company makes no warranties that web site will operate without any errors or disruptions. Furthermore, if errors are found, the Company makes no warranties that the errors will be corrected. The Company also makes no warranties that the web site and its servers and systems are free of computer viruses or other harmful elements. The Company makes no warranties about the completeness, accuracy, and reliability of the contents of the web site. Unless otherwise specified by relevant laws and regulations, members and visitors of the web site (not the Company) shall be solely responsible for the costs associated with any servicing, replacement or corrective measures needed arising from the use of the web site and/or its contents.

Right to Revise Terms of Use
The Company reserves the right to revise the terms and conditions regarding usage of its web site and content at any time by updating this document.

Note: The Company reserves the right to take legal action against any individual or business entities that violates the terms and conditions set forth in this document.